Your appointment

What to expect

An unhurried, thorough consultation, with a clear explanation and a plan before you leave

Before your visit

Bring any referral letter, a list of the medicines you take, and copies of recent blood tests, scan reports or clinic letters if you have them. Tell us when you book if you have an access need or would like an interpreter, and please arrive at least five minutes early for the hospital to register you. Our guide to your first appointment has more.

During the consultation

A careful history and examination, with point-of-care ultrasound where it would help and, where appropriate, an ultrasound-guided injection in the same visit; a scan or an injection is charged in addition, at the fees on our fees page, and agreed with you before it is done; the hospital usually makes a charge of its own for an injection as well, which we tell you before you agree. A new appointment is allocated an hour, sometimes more, and a chaperone is available on request.

After your appointment

You receive a clear explanation and plan. A clinic letter goes to your GP as part of your care, in line with GMC guidance, unless you tell us you object, and you receive a copy. Results of any tests Dr Borukhson has requested are reviewed by her and communicated to you as agreed at the visit.

Consultation options

As a rule, new assessments are in person, so that examination and point-of-care ultrasound can happen in the same visit. Video and telephone consultations are offered for follow-ups and for discussing results, where Dr Borukhson considers them appropriate and you agree; the fee is the same as in person. Section 10 of our terms and conditions explains.

Prompt access

Next-working-day appointments can almost always be arranged, and same-day appointments are sometimes possible. Urgent requests are given priority, so please tell the practice if yours is urgent. Our terms and conditions set out how appointments are booked, paid for, cancelled and rearranged.

Joined-up care

If your treatment is better suited to an NHS setting

Some treatments, such as infusion therapy for certain inflammatory conditions, are not provided privately through the practice; where you need one, the usual route is through the NHS. Because Dr Borukhson works in both private and NHS practice, she is well placed to guide you to the right care.

Where a treatment of this kind is needed, she can explain the options and advise on the most appropriate NHS pathway, and with your agreement she writes to the NHS service. It may sometimes be possible for her to remain involved in your care, though this cannot be guaranteed and depends on the NHS arrangements.

NHS appointments

NHS appointments are arranged through your GP via the usual referral route, not through the practice. If you are already under Dr Borukhson's NHS care, please contact the hospital booking team named in your appointment letter with any question about an NHS appointment.

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